Frequently
asked questions

Frequently
asked questions

Frequently
asked questions

Still need help? Feel free to

Still need help? Feel free to

Still need help? Feel free to

What payment methods do you accept?

We accept major credit and debit cards, Apple Pay, Google Pay, and other popular payment methods through our secure Stripe checkout.

Can I receive a receipt for my payment?

An invoice will be sent to you following your payment.

What is the minimum lenght of stay?

Our minimum stay varies by season and property, typically ranging from 2–3 nights.

How do I book a stay with Stays Uniq?

You can book directly through our website for the best rates, or find us on trusted platforms like Airbnb and Booking.com. Simply select your preferred dates, choose your apartment, and confirm your stay.

Is there early check-in and late check-out?

Yes, subject to availability. Just let our team know in advance, and we’ll do our best to accommodate you.

Do you accept pets?

We do not accept pets in our apartments. However, we accept service dogs.

Who do I contact if I need help?

The Stays Uniq reservation team is always available to answer your questions. Whatever your request is, please contact our advisers by e-mail at the following address: info@staysuniq.com

Can I extend my stay after i've settled?

If the apartment is available, we will be happy to extend your stay. If not, we will do our best to provide you with a satisfactory solution.

How do you deal with any damage?

In case of any damage inside the apartment during your stay, we will first evaluate its cause and then estimate its value. If you are found to be liable, we will deduct the corresponding amount from your deposit.

Is housekeeping included during my stay?

We provide a professional clean before your arrival and one after checkout. Additional housekeeping can be arranged upon request for an extra fee.

What payment methods do you accept?

We accept major credit and debit cards, Apple Pay, Google Pay, and other popular payment methods through our secure Stripe checkout.

Can I receive a receipt for my payment?

An invoice will be sent to you following your payment.

What is the minimum lenght of stay?

Our minimum stay varies by season and property, typically ranging from 2–3 nights.

How do I book a stay with Stays Uniq?

You can book directly through our website for the best rates, or find us on trusted platforms like Airbnb and Booking.com. Simply select your preferred dates, choose your apartment, and confirm your stay.

Is there early check-in and late check-out?

Yes, subject to availability. Just let our team know in advance, and we’ll do our best to accommodate you.

Do you accept pets?

We do not accept pets in our apartments. However, we accept service dogs.

Who do I contact if I need help?

The Stays Uniq reservation team is always available to answer your questions. Whatever your request is, please contact our advisers by e-mail at the following address: info@staysuniq.com

Can I extend my stay after i've settled?

If the apartment is available, we will be happy to extend your stay. If not, we will do our best to provide you with a satisfactory solution.

How do you deal with any damage?

In case of any damage inside the apartment during your stay, we will first evaluate its cause and then estimate its value. If you are found to be liable, we will deduct the corresponding amount from your deposit.

Is housekeeping included during my stay?

We provide a professional clean before your arrival and one after checkout. Additional housekeeping can be arranged upon request for an extra fee.

What payment methods do you accept?

We accept major credit and debit cards, Apple Pay, Google Pay, and other popular payment methods through our secure Stripe checkout.

Can I receive a receipt for my payment?

An invoice will be sent to you following your payment.

What is the minimum lenght of stay?

Our minimum stay varies by season and property, typically ranging from 2–3 nights.

How do I book a stay with Stays Uniq?

You can book directly through our website for the best rates, or find us on trusted platforms like Airbnb and Booking.com. Simply select your preferred dates, choose your apartment, and confirm your stay.

Is there early check-in and late check-out?

Yes, subject to availability. Just let our team know in advance, and we’ll do our best to accommodate you.

Do you accept pets?

We do not accept pets in our apartments. However, we accept service dogs.

Who do I contact if I need help?

The Stays Uniq reservation team is always available to answer your questions. Whatever your request is, please contact our advisers by e-mail at the following address: info@staysuniq.com

Can I extend my stay after i've settled?

If the apartment is available, we will be happy to extend your stay. If not, we will do our best to provide you with a satisfactory solution.

How do you deal with any damage?

In case of any damage inside the apartment during your stay, we will first evaluate its cause and then estimate its value. If you are found to be liable, we will deduct the corresponding amount from your deposit.

Is housekeeping included during my stay?

We provide a professional clean before your arrival and one after checkout. Additional housekeeping can be arranged upon request for an extra fee.